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Developers - Case Studies (Hope Homes)

Hope Homes Scotland Ltd, the family run business based in Drongan, Ayrshire has recently celebrated fifteen years in the house building market. With almost all of their homes built in Ayrshire and a third in their home town of Drongan it brings a new definition to the concept of "word of mouth" and "local reputation".

They are in the unusual position of knowing many of their customers personally so reputation, quality and value for money are paramount to their success.

Hope Homes are characterised by their traditional building methods and high standard of finish. To achieve this they are continually faced with quality and value for money issues and choosing the right suppliers have to be weighed up carefully.

As Alison Duncan, Marketing and Purchasing Manager highlights:

"From our point of view knowing that whatever products we chose had to meet with customer satisfaction over the long run. We put an Advanced Shower cubicle on trial in 1997 and found that not only did they offer a durable solution, they were very easy to install, customers found them aesthetically pleasing and above all maintenance free. Cubicles that are now eight years old look as good as the day they were fitted. In the local community we can rest easy in the knowledge that there will be no mastic or grout to go mouldy or that our customers are complaining that the lounge ceiling has fallen down."

The additional benefit of working with Advanced Showers is the wide range of cubicle models on offer. This affords the flexibility of finding a shower cubicle for the smallest to the most generous and luxurious shower room configurations.


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